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HEP compliance and Remote Therapeutic Monitoring

I was wrong about Remote Therapeutic Monitoring (and what it really does)

podcast rehab & performance lab

In this episode of the Rehab & Performance Lab Podcast, we’re discussing something that affects every clinician, every day: patient compliance. Or, more accurately, patient engagement.

I sat down with Anang Chokshi, PT, DPT, OCS, SCS and Jon Ide-Don, PT, DPT to talk about improving our patient compliance. What started as a discussion about digital tools quickly turned into a much bigger conversation about clinical behavior change, communication, and how we frame success with our patients.

Here are my biggest takeaways:

                          

Are You Using the Ideal Number of Home Exercises?

One of the most overlooked strategies in rehab is what we take away from the home program. We’re so good at adding exercises – but we rarely think about when and how to remove them. My general rule? If I add something new, I have to take something away. It forces prioritization. In this clip, I break this concept down.

                        

How I Was Wrong About Remote Therapeutic Monitoring

For a long time, I misunderstood RTM. I thought it was just another impersonal tech tool. It’s not just digital therapy; it’s a feedback loop. It allows us to catch the small problems before they become the reason a patient drops off the schedule. Here's how I think about it:

                      

I Don’t Think We Should Be Seeking Patient Compliance

This might sound like a small shift – but it’s not. I’ve stopped using the word compliance and started using engagement. Compliance is about getting patients to follow directions. Engagement is about shared decision-making. It’s a better framework, and it changes how we build programs. 

What This Means for Clinical Practice

If you’re trying to build these frameworks—better engagement, clearer communication, and consistent outcomes—you don’t have to guess at the roadmap.

Inside the Coaches Club, we take these concepts and turn them into standard operating procedures you can actually use on Monday.

Join the Coaches Club Today

Are you looking to gain confidence in taking athletes from injury to high level performance? Looking to simplify the process and gain clarity? Wish you had a community to ask questions and bounce ideas off of? Check out the Coaches Club.

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